THE PROCESS

A clear process from first conversation to final files.

A clear process from first conversation to final files.

Every business already has a story worth telling. I listen before I design, so the work reflects your business, your customers, and your goals. We’ll work together to bring that story into focus.

You do not need to have everything figured out before we begin.

01

/ DISCOVER

Discover

We begin with a thoughtful conversation about your business, goals, audience, and what already makes your work different. You can bring a clear idea or a loose feeling; together, we’ll find the right place to begin.

02

/ PLAN

Plan

We organize what we uncover into a clear creative direction, manageable project plan, realistic timeline, and shared next steps. You’ll know what we’re working toward, what decisions are ahead, and how the project will move forward.

03

/ DESIGN

Design

Your brand, website, or materials begin taking shape through a collaborative process built around thoughtful ideas and useful feedback. Concepts become clearer as we test, refine, and make decisions with your audience in mind.

04

/ EDIT

Edit

Edit

This is where thoughtful refinement happens. We review the work closely, considering typography, layout, messaging, imagery, color, spacing, and experience until the whole picture feels cohesive, polished, and true to your business.

05

/ LAUNCH

Launch

You’ll receive everything you need to confidently move forward, from final files or a completed website to practical guidance for using everything well. Launch is not a handoff and goodbye; it’s the beginning of feeling comfortable with the work we created together.

A FEW QUESTIONS

Frequently Asked Questions

Frequently Asked Questions

What if I don’t know exactly what I need?
That is a very normal place to begin. We will talk through what is happening in your business, what feels unclear, and what you would like to improve. You do not need to choose a service before we talk.

How involved will I be?
You will be involved throughout the project. I will guide the process, present recommendations clearly, and make room for your feedback and perspective. Collaboration does not mean you have to carry the whole project — it means we make the important decisions together.

How long does a typical project take?
It depends on the size and pace of the work. During the planning stage, I will give you a realistic timeline and keep you updated if anything changes. The goal is steady, thoughtful progress rather than rushing through important decisions.

What happens after launch?
You will receive your final files or completed website, along with guidance for using everything confidently. I will also make sure you know where to turn if questions come up after the project is complete.

LET’S TALK

I would love to hear about your business.

I would love to hear about your business.

Tell me what you are working on, what feels unclear, or where you would like more direction. We can start with a conversation and take the next step from there.

Start a conversation

THE HARTFORD EDIT

Designing for small businesses with big ideas.

© 2026 The Hartford Edit · Thoughtful design for small businesses

THE HARTFORD EDIT

Designing for small businesses with big ideas.

© 2026 The Hartford Edit · Thoughtful design for small businesses